Your Call: Finding Out Shidduch Info by Talking to References

"Well, yeah, I pay them to sell me."

Should you or shouldn't you trust references on a resume?

Obviously it's ideal to speak to people who have your interest in mind (who know the person you're trying to find out information about, because obviously it's not helpful to talk to someone who knew the person years ago or only knows him/her a little bit). Speaking to the person's friends and/or speaking to people who the person directed you towards may or may not be worthwhile. Truth: no one is doing anyone any favors by lying about someone or answering what they think the person wants to hear, but it happens often. Even when one does talk to someone s/he knows personally s/he may get partial truths. People feel bad to speak "poorly" about someone even though doing so can save both parties a lot of time and energy. They don't want to "mess up a shidduch." Honesty is the best policy...

Oftentimes one may not personally know anyone who knows the party in question and has to rely on random people and the references they've been directed towards. There are a few ways to make such a phone call worth your time. Asking questions in a manner where there is no right answer is one strategy. For example, instead of asking, "Is s/he intense?" You can phrase it, "Does s/he have a more laid-back personality or is more passionate?" In that question there is no right or wrong answer. I'd add here to be specific, because questions like "tell me about his/her hashkafa" is way too broad and people's labels and frames of reference can be super diverse.

Additionally, listen for what is not being said. Perhaps no one will tell you that s/he flunked out of school, but people won't say s/he is smart if s/he is not. (Usually.) Also, seek out consistencies or inconsistencies by trying to confirm facts by talking to multiple people. Obviously don't say, "I heard x, y, z. Is this true?" Ask similar questions and listen to see if different people answer the same answers. It's a good idea too to tell the reference a little bit about you (or whoever the shidduch is for) so they have a frame of reference and aren't just answering out of left field.

I will add here too that it's important to update your references regarding your current take on things, whether it's about hashkafa or whatnot, because people expect your references to have a handle on what it is you're looking for or what you do. If your reference says something, people, most of the time, will take it like it's coming from you. People assume that if s/he is on your resume you directed them towards him/her and are comfortable with how s/he represents you...